We’d love to hear from you!
Whether you have questions before purchasing, need help with an order, or just want to provide feedback, our DUOROU customer service team is ready to assist you. Please feel free to reach out to us through any of the following methods — we’ll respond within 24 hours.
Contact Information
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Company Name: SEQUENCE46, LLC
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Store Name: DUOROU (Online only; no physical retail location)
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Address: 5777 WEST CENTURY BLVD #540, LOS ANGELES, CA, 90045, USA
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Phone: +1 (209) 288-7235
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Email: hello@duorouss.com
Customer Support Hours
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Business Days: Monday to Friday
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Operating Hours: 8:00 AM – 6:00 PM (Pacific Time)
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Response Time: We respond to all inquiries within 24 hours (excluding holidays)
Before You Contact Us
You may also find answers quickly by visiting our FAQ page, where we’ve listed common questions related to payments, shipping, refunds, and more.
Thank you for choosing DUOROU. We look forward to helping you grow your succulent collection with ease and confidence.